Robinhood Reports Fourth Quarter and Full Year 2024 Results
Q4 Revenues up 115% year-over-year to a record
Q4 Net Deposits grow to a record
Q4 Gold Subscribers up 86% year-over-year to a record 2.6 million.
Q4 Net Income up over 10X year-over-year to a record
Q4 Adjusted EBITDA up over 300% year-over-year to a record $613 million.
“We hit the gas on product development in 2024 with a new platform for active traders, Gold Card launch, an expanded
“Q4 was a record-breaking quarter that caps off a record-setting year in 2024,” said
Fourth Quarter Results:
Total net revenues increased 115% year-over-year to
$1 .01 billion.Transaction-based revenues increased over 200% year-over-year to
$672 million , primarily driven by cryptocurrencies revenue of$358 million , up over 700%, options revenue of $222 million, up 83%, and equities revenue of$61 million , up 144%.Net interest revenues increased 25% year-over-year to
$296 million , primarily driven by growth in interest-earning assets, partially offset by a lower federal funds rate.Other revenues increased 31% year-over-year to
$46 million , primarily due to increased Gold subscription revenues.
Net income increased over 10X year-over-year to
$916 million , or diluted earnings per share (EPS) of$1.01 , compared to $30 million, or diluted EPS of$0.03 , in Q4 2023. Q4 2024 net income included:a
$369 million deferred tax benefit ($0.41 of diluted EPS), primarily from the release of the Company's valuation allowance on most of its net deferred tax assets.a
$55 million benefit ($0.06 of diluted EPS) due to a reversal of an accrual as part of a regulatory settlement.
Total operating expenses increased 3% year-over-year to
$458 million , including a$55 million benefit due to a reversal of an accrual as part of a regulatory settlement.Adjusted Operating Expenses and Share-Based Compensation (SBC) (non-GAAP) increased 14% year-over-year to
$508 million , which includes Adjusted Operating Expenses (non-GAAP) of $431 million and SBC of$77 million .
Adjusted EBITDA (non-GAAP) increased over 300% year-over-year to $613 million.
Funded Customers increased 8% year-over-year to 25.2 million.
Investment Accounts increased by 10% year-over-year to 26.2 million.
Assets Under Custody (AUC) increased 88% year-over-year to $193 billion, driven by continued Net Deposits and higher equity and cryptocurrency valuations.
Net Deposits were
$16.1 billion , an annualized growth rate of 42% relative to AUC at the end of Q3 2024. Over the past twelve months, Net Deposits were$50 .5 billion, a growth rate of 49% relative to AUC at the end of Q4 2023.Average Revenue Per User (ARPU) increased by 102% year-over-year to
$164 .Gold Subscribers increased by 1.2 million, or 86%, year-over-year to 2.6 million.
Cash and cash equivalents totaled
$4 .3 billion compared with$4.8 billion at the end of Q4 2023.Share repurchases were
$160 million , representing 5.3 million shares of our Class A common stock at an average price per share of$29.79 .
Full Year Results:
Total net revenues increased 58% year-over-year to
$2.95 billion .- Net income increased
$1.95 billion year-over-year to$1.41 billion , or diluted EPS of$1.56 , compared to a net loss of$0.54 billion , or diluted EPS of -$0.61 , in 2023.- 2024 included a deferred tax benefit of
$369 million , primarily from the release of the Company's valuation allowance on most of its net deferred tax assets. - 2023 included an expense of
$485 million from the 2021 Founders Award Cancellation.
- 2024 included a deferred tax benefit of
- Total operating expenses decreased 21% year-over-year to
$1.90 billion .Adjusted Operating Expenses and SBC decreased 16% year-over-year to
$1.94 billion , which includes Adjusted Operating Expenses of$1.63 billion and SBC of$304 million .Adjusted Operating Expenses and SBC excluding the 2021 Founders Award Cancellation (non-GAAP) increased 7% year-over-year.
- Adjusted EBITDA increased 167% year-over-year to
$1.43 billion , compared to$536 million in 2023. - Share repurchases were
$257 million , representing 10.4 million shares of our Class A common stock at an average price per share of$24.78 as we make progress on our $1 billion share repurchase program.
Highlights
Strong product momentum drove record growth in 2024 as Robinhood delivers on roadmap
Expanding Access to Crypto Across the
U.S. and EU - Crypto notional volumes increased over 400 percent year-over-year, reaching$71 billion in Q4 2024. Since the start of Q4, Robinhood has also added seven crypto assets in theU.S. and launched Ethereum (ETH) staking in the EU. InJune 2024 , Robinhood entered into an agreement to acquire Bitstamp, the world's longest running cryptocurrency exchange serving institutional and retail customers internationally. The acquisition is subject to customary closing conditions, including regulatory approvals, and is expected to close in the first half of 2025.Establishing Ourselves as the #1 Platform for Active Traders - Last month, Robinhood made index options available to all customers and started to roll out futures trading directly in-app, allowing customers to trade stock indexes, energy, currency, metals and crypto. Additionally, since launching in
October 2024 , Robinhood Legend - the desktop trading platform built for active traders - has added nearly 30 additional indicators and rolled out crypto trading.Robinhood Expands Global Ambitions - Robinhood announced plans to expand into the
Asia-Pacific region in 2025, withSingapore serving as its local headquarters. Earlier this week, Robinhood also started to offer options trading to itsUK customers.Robinhood Gold Membership Continues to Climb - Robinhood Gold subscribers hit 2.6 million, with an adoption rate of over 10 percent in Q4. In addition, the Robinhood Gold Credit Card reached over 100 thousand cardholders and we have plans to continue expanding the cardholder base in 2025.
Stepping Into the Investment Advisory Space - In
November 2024 , Robinhood entered into an agreement to acquire TradePMR, a custodial and portfolio management platform for Registered Investment Advisors with over 25 years in the industry and over $40 billion in assets under administration at the time of signing. The acquisition is subject to customary closing conditions, including regulatory approvals, and is expected to close in the first half of 2025.
Additional Q4 2024 Operating Data
- Retirement AUC increased over 600% year-over-year to
$13 .1 billion. - Cash Sweep increased 59% year-over-year to
$26 .1 billion. - Margin Book increased 126% year-over-year to
$7.9 billion . - Equity Notional Trading Volumes increased 154% year-over-year to $423 billion.
- Options Contracts Traded increased 61% year-over-year to 477 million.
- Crypto Notional Trading Volumes increased over 400% year-over-year to
$71 .0 billion.
Conference Call and Livestream Information
Robinhood will host a video call to discuss its results at
Following the call, a replay and transcript will also be available at investors.robinhood.com.
Financial Outlook
The paragraph below provides information on our 2025 expense plan and outlook. We are not providing a 2025 outlook for total operating expenses and have not reconciled our 2025 outlook for Adjusted Operating Expenses and SBC to the most directly comparable GAAP financial measure, total operating expenses, because we are unable to predict with reasonable certainty the impact of certain items without unreasonable effort. These items include, but are not limited to, provisions for credit losses and significant regulatory expenses which may be material and could have a significant impact on total operating expenses for 2025.
Our 2025 expense plan includes growth investments in new products, features, and international expansion while also getting more efficient in our existing businesses. Our outlook for combined Adjusted Operating Expenses and SBC for full-year 2025 is
Actual results might differ materially from our outlook due to several factors, including the rate of growth in Funded Customers and our effectiveness to cross-sell products which affects variable marketing costs, the degree to which we are successful in managing credit losses and preventing fraud, and our ability to manage web-hosting expenses efficiently, among other factors. See “Non-GAAP Financial Measures” for more information on Adjusted Operating Expenses and SBC, including significant items that we believe are not indicative of our ongoing expenses that would be adjusted out of total operating expenses (GAAP) to get to Adjusted Operating Expenses and SBC (non-GAAP) should they occur.
About Robinhood
Robinhood uses the “Overview” tab of its Investor Relations website (accessible at investors.robinhood.com/overview) and its Newsroom (accessible at newsroom.aboutrobinhood.com), as means of disclosing information to the public in a broad, non-exclusionary manner for purposes of the
“Robinhood” and the Robinhood feather logo are registered trademarks of
Contacts
Investors:
ir@robinhood.com
Press:
press@robinhood.com
| |||||||
, | |||||||
| (in millions, except share and per share data) | 2023 | 2024 | |||||
| Assets | |||||||
| Current assets: | |||||||
| Cash and cash equivalents | $ | 4,835 | $ | 4,332 | |||
| Cash, cash equivalents, and securities segregated under federal and other regulations | 4,448 | 4,724 | |||||
| Receivables from brokers, dealers, and clearing organizations | 89 | 471 | |||||
| Receivables from users, net | 3,495 | 8,239 | |||||
| Securities borrowed | 1,602 | 3,236 | |||||
| Deposits with clearing organizations | 338 | 489 | |||||
| User-held fractional shares | 1,592 | 2,530 | |||||
| Held-to-maturity investments | 413 | 398 | |||||
| Prepaid expenses | 63 | 75 | |||||
| Deferred customer match incentives | 11 | 100 | |||||
| Other current assets | 196 | 509 | |||||
| Total current assets | 17,082 | 25,103 | |||||
| Property, software, and equipment, net | 120 | 139 | |||||
| 175 | 179 | |||||
| Intangible assets, net | 48 | 38 | |||||
| Non-current held-to-maturity investments | 73 | — | |||||
| Non-current deferred customer match incentives | 19 | 195 | |||||
| Other non-current assets, including non-current prepaid expenses of | 107 | 533 | |||||
| Total assets | $ | 17,624 | $ | 26,187 | |||
| Liabilities and stockholders’ equity | |||||||
| Current liabilities: | |||||||
| Accounts payable and accrued expenses | $ | 384 | $ | 397 | |||
| Payables to users | 5,097 | 7,448 | |||||
| Securities loaned | 3,547 | 7,463 | |||||
| Fractional shares repurchase obligation | 1,592 | 2,530 | |||||
| Other current liabilities | 217 | 266 | |||||
| Total current liabilities | 10,837 | 18,104 | |||||
| Other non-current liabilities | 91 | 111 | |||||
| Total liabilities | 10,928 | 18,215 | |||||
| Commitments and contingencies | |||||||
| Stockholders’ equity: | |||||||
| Preferred stock, | — | — | |||||
| Class A common stock, | — | — | |||||
| Class B common stock, | — | — | |||||
| Class C common stock, | — | — | |||||
| Additional paid-in capital | 12,145 | 12,008 | |||||
| Accumulated other comprehensive loss | (3 | ) | (1 | ) | |||
| Accumulated deficit | (5,446 | ) | (4,035 | ) | |||
| Total stockholders’ equity | 6,696 | 7,972 | |||||
| Total liabilities and stockholders’ equity | $ | 17,624 | $ | 26,187 | |||
| ||||||||||||||||
| (in millions, except share, per share, and percentage data) | Three Months Ended | YOY% Change | Three Months Ended | QOQ% Change | ||||||||||||
| 2023 | 2024 | 2024 | ||||||||||||||
| Revenues: | ||||||||||||||||
| Transaction-based revenues | $ | 200 | $ | 672 | 236 | % | $ | 319 | 111 | % | ||||||
| Net interest revenues | 236 | 296 | 25 | % | 274 | 8 | % | |||||||||
| Other revenues | 35 | 46 | 31 | % | 44 | 5 | % | |||||||||
| Total net revenues | 471 | 1,014 | 115 | % | 637 | 59 | % | |||||||||
| Operating expenses(1)(2): | ||||||||||||||||
| Brokerage and transaction | 32 | 50 | 56 | % | 39 | 28 | % | |||||||||
| Technology and development | 197 | 208 | 6 | % | 205 | 1 | % | |||||||||
| Operations | 26 | 29 | 12 | % | 27 | 7 | % | |||||||||
| Provision for credit losses | 14 | 19 | 36 | % | 23 | (17)% | ||||||||||
| Marketing | 43 | 82 | 91 | % | 59 | 39 | % | |||||||||
| General and administrative | 133 | 70 | (47)% | 133 | (47)% | |||||||||||
| Total operating expenses | 445 | 458 | 3 | % | 486 | (6)% | ||||||||||
| Other income, net | 3 | 2 | (33)% | 2 | — | % | ||||||||||
| Income before income taxes | 29 | 558 | NM | 153 | 265 | % | ||||||||||
| Provision for (benefit from) income taxes | (1 | ) | (358 | ) | NM | 3 | NM | |||||||||
| Net income | $ | 30 | $ | 916 | NM | $ | 150 | 511 | % | |||||||
| Net income attributable to common stockholders: | ||||||||||||||||
| Basic | $ | 30 | $ | 916 | $ | 150 | ||||||||||
| Diluted | $ | 30 | $ | 916 | $ | 150 | ||||||||||
| Net income per share attributable to common stockholders: | ||||||||||||||||
| Basic | $ | 0.03 | $ | 1.04 | $ | 0.17 | ||||||||||
| Diluted | $ | 0.03 | $ | 1.01 | $ | 0.17 | ||||||||||
| Weighted-average shares used to compute net income per share attributable to common stockholders: | ||||||||||||||||
| Basic | 867,298,537 | 883,884,676 | 884,108,545 | |||||||||||||
| Diluted | 883,227,967 | 907,767,796 | 905,544,750 | |||||||||||||
| Year Ended | YOY% Change | ||||||||||
| (in millions, except share, per share, and percentage data) | 2023 | 2024 | |||||||||
| Revenues: | |||||||||||
| Transaction-based revenues | $ | 785 | $ | 1,647 | 110 | % | |||||
| Net interest revenues | 929 | 1,109 | 19 | % | |||||||
| Other revenues | 151 | 195 | 29 | % | |||||||
| Total net revenues | 1,865 | 2,951 | 58 | % | |||||||
| Operating expenses(1)(2): | |||||||||||
| Brokerage and transaction | 146 | 164 | 12 | % | |||||||
| Technology and development | 805 | 818 | 2 | % | |||||||
| Operations | 116 | 112 | (3)% | ||||||||
| Provision for credit losses | 43 | 76 | 77 | % | |||||||
| Marketing | 122 | 272 | 123 | % | |||||||
| General and administrative | 1,169 | 455 | (61)% | ||||||||
| Total operating expenses | 2,401 | 1,897 | (21)% | ||||||||
| Other income, net | 3 | 10 | 233 | % | |||||||
| Income (loss) before income taxes | (533 | ) | 1,064 | NM | |||||||
| Provision for (benefit from) income taxes | 8 | (347 | ) | NM | |||||||
| Net income (loss) | (541 | ) | 1,411 | NM | |||||||
| Net income (loss) attributable to common stockholders: | |||||||||||
| Basic | $ | (541 | ) | $ | 1,411 | ||||||
| Diluted | $ | (541 | ) | $ | 1,411 | ||||||
| Net income (loss) per share attributable to common stockholders: | |||||||||||
| Basic | $ | (0.61 | ) | $ | 1.60 | ||||||
| Diluted | $ | (0.61 | ) | $ | 1.56 | ||||||
| Weighted-average shares used to compute net income (loss) per share attributable to common stockholders: | |||||||||||
| Basic | 890,857,659 | 881,113,156 | |||||||||
| Diluted | 890,857,659 | 906,171,504 | |||||||||
________________
(1) The following table presents operating expenses as a percent of total net revenues:
Three Months Ended | Three Months Ended | Year Ended | ||||||||||||
| 2023 | 2024 | 2024 | 2023 | 2024 | ||||||||||
| Brokerage and transaction | 7 | % | 5 | % | 6 | % | 8 | % | 5 | % | ||||
| Technology and development | 42 | % | 20 | % | 32 | % | 43 | % | 28 | % | ||||
| Operations | 6 | % | 3 | % | 4 | % | 6 | % | 4 | % | ||||
| Provision for credit losses | 2 | % | 2 | % | 4 | % | 3 | % | 3 | % | ||||
| Marketing | 9 | % | 8 | % | 9 | % | 7 | % | 9 | % | ||||
| General and administrative | 28 | % | 7 | % | 21 | % | 63 | % | 15 | % | ||||
| Total operating expenses | 94 | % | 45 | % | 76 | % | 130 | % | 64 | % | ||||
(2) The following table presents the SBC on our unaudited condensed consolidated statements of operations for the periods indicated:
Three Months Ended | Three Months Ended | Year Ended | |||||||||||||
| (in millions) | 2023 | 2024 | 2024 | 2023 | 2024 | ||||||||||
| Brokerage and transaction | $ | 1 | $ | 2 | $ | 2 | $ | 7 | 9 | ||||||
| Technology and development | 50 | 48 | 48 | 211 | 192 | ||||||||||
| Operations | 2 | 2 | 1 | 8 | 7 | ||||||||||
| Marketing | 2 | 2 | 3 | 5 | 8 | ||||||||||
| General and administrative | 26 | 23 | 25 | 640 | 88 | ||||||||||
| Total SBC | $ | 81 | $ | 77 | $ | — | $ | 79 | $ | 871 | $ | 304 | |||
| |||||||||||||||
| Three Months Ended | Year Ended | ||||||||||||||
| (in millions) | 2023 | 2024 | 2023 | 2024 | |||||||||||
| Operating activities: | |||||||||||||||
| Net income (loss) | $ | 30 | $ | 916 | $ | (541 | ) | $ | 1,411 | ||||||
| Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: | |||||||||||||||
| Depreciation and amortization | 17 | 22 | 71 | 77 | |||||||||||
| Impairment of long-lived assets | 4 | — | 5 | 2 | |||||||||||
| Provision for credit losses | 14 | 19 | 43 | 76 | |||||||||||
| Deferred income taxes | — | (369 | ) | — | (369 | ) | |||||||||
| Share-based compensation | 81 | 77 | 871 | 304 | |||||||||||
| Other | 1 | — | 3 | (2 | ) | ||||||||||
| Changes in operating assets and liabilities: | |||||||||||||||
| Securities segregated under federal and other regulations | — | (397 | ) | — | (397 | ) | |||||||||
| Receivables from brokers, dealers, and clearing organizations | (26 | ) | (332 | ) | (13 | ) | (382 | ) | |||||||
| Receivables from users, net | 204 | (2,621 | ) | (298 | ) | (4,592 | ) | ||||||||
| Securities borrowed | (398 | ) | 468 | (1,085 | ) | (1,634 | ) | ||||||||
| Deposits with clearing organizations | (63 | ) | (25 | ) | (152 | ) | (151 | ) | |||||||
| Current and non-current prepaid expenses | 11 | 16 | 37 | (25 | ) | ||||||||||
| Current and non-current deferred customer match incentives | (20 | ) | (63 | ) | (30 | ) | (265 | ) | |||||||
| Other current and non-current assets | (19 | ) | (404 | ) | (18 | ) | (415 | ) | |||||||
| Accounts payable and accrued expenses | (11 | ) | (63 | ) | 134 | (35 | ) | ||||||||
| Payables to users | 772 | 1,184 | 396 | 2,351 | |||||||||||
| Securities loaned | 302 | 157 | 1,713 | 3,916 | |||||||||||
| Other current and non-current liabilities | 61 | 15 | 45 | (27 | ) | ||||||||||
| Net cash provided by (used in) operating activities | 960 | (1,400 | ) | 1,181 | (157 | ) | |||||||||
| Investing activities: | |||||||||||||||
| Purchases of property, software, and equipment | (1 | ) | (4 | ) | (2 | ) | (13 | ) | |||||||
| Capitalization of internally developed software | (5 | ) | (11 | ) | (19 | ) | (37 | ) | |||||||
| Business acquisition, net of cash and cash equivalents acquired | (3 | ) | — | (93 | ) | (6 | ) | ||||||||
| Asset acquisition, net of cash acquired | — | — | — | (3 | ) | ||||||||||
| Purchases of held-to-maturity investments | (108 | ) | (87 | ) | (759 | ) | (556 | ) | |||||||
| Proceeds from maturities of held-to-maturity investments | 115 | 219 | 282 | 658 | |||||||||||
| Purchases of credit card receivables by | — | (509 | ) | — | (748 | ) | |||||||||
| Collections of purchased credit card receivables | — | 426 | — | 556 | |||||||||||
| Proceeds from sales and maturities of available-for-sale investments | — | — | 10 | — | |||||||||||
| Other | (1 | ) | — | (1 | ) | 1 | |||||||||
| Net cash provided by (used in) investing activities | (3 | ) | 34 | (582 | ) | (148 | ) | ||||||||
| Financing activities: | |||||||||||||||
| Proceeds from exercise of stock options, net of repurchases | 3 | 8 | 5 | 18 | |||||||||||
| Proceeds from issuance of common stock under the Employee Share Purchase Plan | 5 | 6 | 14 | 16 | |||||||||||
| Taxes paid related to net share settlement of equity awards | (3 | ) | (89 | ) | (12 | ) | (244 | ) | |||||||
| Repurchase of Class A common stock | — | (160 | ) | (608 | ) | (257 | ) | ||||||||
| Draws on credit facilities | — | 10 | 20 | 22 | |||||||||||
| Repayments on credit facilities | — | (10 | ) | (20 | ) | (22 | ) | ||||||||
| Borrowings by the | — | 37 | — | 132 | |||||||||||
| Repayments on borrowings by the | — | — | — | (1 | ) | ||||||||||
| Change in principal collected from customers due to | 4 | 21 | 1 | 6 | |||||||||||
| Payments of debt issuance costs | — | (1 | ) | (10 | ) | (15 | ) | ||||||||
| Net cash provided by (used in) financing activities | 9 | (178 | ) | (610 | ) | (345 | ) | ||||||||
| Effect of foreign exchange rate changes on cash and cash equivalents | — | (2 | ) | — | (1 | ) | |||||||||
| Net increase (decrease) in cash, cash equivalents, segregated cash, and restricted cash | 966 | (1,546 | ) | (11 | ) | (651 | ) | ||||||||
| Cash, cash equivalents, segregated cash, and restricted cash, beginning of the period | 8,380 | 10,241 | 9,357 | 9,346 | |||||||||||
| Cash, cash equivalents, segregated cash, and restricted cash, end of the period | $ | 9,346 | $ | 8,695 | $ | 9,346 | $ | 8,695 | |||||||
| Reconciliation of cash, cash equivalents, segregated cash and restricted cash, end of the period: | |||||||||||||||
| Cash and cash equivalents, end of the period | $ | 4,835 | $ | 4,332 | $ | 4,835 | $ | 4,332 | |||||||
| Segregated cash and cash equivalents, end of the period | 4,448 | 4,327 | 4,448 | 4,327 | |||||||||||
| Restricted cash in other current assets, end of the period | 46 | 18 | 46 | 18 | |||||||||||
| Restricted cash in other non-current assets, end of the period | 17 | 18 | 17 | 18 | |||||||||||
| Cash, cash equivalents, segregated cash and restricted cash, end of the period | $ | 9,346 | $ | 8,695 | $ | 9,346 | $ | 8,695 | |||||||
| Supplemental disclosures: | |||||||||||||||
| Cash paid for interest | $ | 4 | $ | 4 | $ | 12 | $ | 16 | |||||||
| Cash paid for income taxes, net of refund received | $ | — | $ | 4 | $ | 9 | $ | 18 | |||||||
| Reconciliation of GAAP to Non-GAAP Results (Unaudited) | ||||||||||||||||||||
| Three Months Ended | Three Months Ended | Year Ended | ||||||||||||||||||
| (in millions) | 2023 | 2024 | 2024 | 2023 | 2024 | |||||||||||||||
| Net income (loss) | $ | 30 | $ | 916 | $ | 150 | $ | (541 | ) | $ | 1,411 | |||||||||
| Net margin | 6 | % | 90 | % | 24 | % | (29)% | 48 | % | |||||||||||
| Add: | ||||||||||||||||||||
| Interest expenses related to credit facilities | 6 | 6 | 6 | 23 | 24 | |||||||||||||||
| Provision for (benefit from) income taxes | (1 | ) | (358 | ) | 3 | 8 | (347 | ) | ||||||||||||
| Depreciation and amortization | 17 | 22 | 20 | 71 | 77 | |||||||||||||||
| EBITDA (non-GAAP) | 52 | 586 | 179 | (439 | ) | 1,165 | ||||||||||||||
| Add: SBC | ||||||||||||||||||||
| SBC Excluding 2021 Founders Award Cancellation | 81 | 77 | 79 | 386 | 304 | |||||||||||||||
| 2021 Founders Award Cancellation | — | — | — | 485 | — | |||||||||||||||
| Significant legal and tax settlements and reserves(1) | — | (50 | ) | 10 | 104 | (40 | ) | |||||||||||||
| Adjusted EBITDA (non-GAAP) | $ | 133 | $ | 613 | $ | 268 | $ | 536 | $ | 1,429 | ||||||||||
| Adjusted EBITDA margin (non-GAAP) | 28 | % | 60 | % | 42 | % | 29 | % | 48 | % | ||||||||||
| Three Months Ended | Three Months Ended | Year Ended | ||||||||||||||
| (in millions) | 2023 | 2024 | 2024 | 2023 | 2024 | |||||||||||
| Total operating expenses (GAAP) | $ | 445 | $ | 458 | $ | 486 | $ | 2,401 | $ | 1,897 | ||||||
| Less: SBC | ||||||||||||||||
| SBC Excluding 2021 Founders Award Cancellation | 81 | 77 | 79 | 386 | 304 | |||||||||||
| 2021 Founders Award Cancellation | — | — | — | 485 | — | |||||||||||
| Significant legal and tax settlements and reserves(1) | — | (50 | ) | 10 | 104 | (40 | ) | |||||||||
| Adjusted Operating Expenses (Non-GAAP) | $ | 364 | $ | 431 | $ | 397 | $ | 1,426 | $ | 1,633 | ||||||
| Three Months Ended | Year Ended | ||||||||||||
| (in millions) | 2023 | 2024 | 2023 | 2024 | |||||||||
| Total operating expenses (GAAP) | $ | 445 | $ | 458 | $ | 2,401 | $ | 1,897 | |||||
| Less: SBC | |||||||||||||
| SBC Excluding 2021 Founders Award Cancellation | 81 | 77 | 386 | 304 | |||||||||
| 2021 Founders Award Cancellation | — | — | 485 | — | |||||||||
| Significant legal and tax settlements and reserves(1) | — | (50 | ) | 104 | (40 | ) | |||||||
| Adjusted Operating Expenses (Non-GAAP) | 364 | 431 | 1,426 | 1,633 | |||||||||
| Add: SBC | |||||||||||||
| SBC Excluding 2021 Founders Award Cancellation | 81 | 77 | 386 | 304 | |||||||||
| 2021 Founders Award Cancellation | — | — | 485 | — | |||||||||
| Adjusted Operating Expenses and SBC (Non-GAAP) | 445 | 508 | 2,297 | 1,937 | |||||||||
| Less: 2021 Founders Award Cancellation | — | — | 485 | — | |||||||||
| Adjusted Operating Expense and SBC excluding the 2021 Founders Award Cancellation (Non-GAAP) | $ | 445 | $ | 508 | $ | 1,812 | $ | 1,937 | |||||
________________
(1) Amounts for the three months and year ended
Cautionary Note Regarding Forward-Looking Statements
This press release contains forward-looking statements regarding the expected financial performance of
Non-GAAP Financial Measures
We collect and analyze operating and financial data to evaluate the health of our business, allocate our resources and assess our performance. In addition to total net revenues, net income (loss), and other results under GAAP, we utilize non-GAAP calculations of adjusted earnings before interest, taxes, depreciation, and amortization (“Adjusted EBITDA”), Adjusted EBITDA Margin, Adjusted Operating Expenses, Adjusted Operating Expenses and SBC, Adjusted Operating Expenses and SBC excluding the 2021 Founders Award Cancellation, and SBC excluding the 2021 Founders Award Cancellation. This non-GAAP financial information is presented for supplemental informational purposes only, should not be considered in isolation or as a substitute for, or superior to, financial information presented in accordance with GAAP, and may be different from similarly titled non-GAAP measures used by other companies. Reconciliations of these non-GAAP measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are provided in the financial tables included in this press release.
Adjusted EBITDA
Adjusted EBITDA is defined as net income (loss), excluding (i) interest expenses related to credit facilities, (ii) provision for (benefit from) income taxes, (iii) depreciation and amortization, (iv) SBC, (v) significant legal and tax settlements and reserves, and (vi) other significant gains, losses, and expenses (such as impairments, restructuring charges, and business acquisition- or disposition-related expenses) that we believe are not indicative of our ongoing results.
The above items are excluded from our Adjusted EBITDA measure because these items are non-cash in nature, or because the amount and timing of these items are unpredictable, are not driven by core results of operations, and render comparisons with prior periods and competitors less meaningful. We believe Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our results of operations, as well as providing a useful measure for period-to-period comparisons of our business performance. Moreover, Adjusted EBITDA is a key measurement used by our management internally to make operating decisions, including those related to operating expenses, evaluate performance, and perform strategic planning and annual budgeting.
Adjusted EBITDA Margin
Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by total net revenues. The most directly comparable GAAP measure is net margin (calculated as net income (loss) divided by total net revenues). We believe Adjusted EBITDA Margin provides useful information to investors and others in understanding and evaluating our results of operations, as well as providing a useful measure for period-to-period comparisons of our business performance. Adjusted EBITDA Margin is used by our management internally to make operating decisions, including those related to operating expenses, evaluate performance, and perform strategic planning and annual budgeting.
Adjusted Operating Expenses
Adjusted Operating Expenses is defined as GAAP total operating expenses minus (i) SBC, (ii) significant legal and tax settlements and reserves, and (iii) other significant expenses (such as impairments, restructuring charges, and business acquisition- or disposition-related expenses) that we believe are not indicative of our ongoing expenses. The amount and timing of the excluded items are unpredictable, are not driven by core results of operations, and render comparisons with prior periods less meaningful. We believe Adjusted Operating Expenses provides useful information to investors and others in understanding and evaluating our results of operations, as well as providing a useful measure for period-to-period comparisons of our cost structure. Adjusted Operating Expenses is used by our management internally to make operating decisions, including those related to operating expenses, evaluate performance, and perform strategic planning and annual budgeting. Starting in Q1 2025, Adjusted Operating Expenses will no longer include provision for credit losses.
Adjusted Operating Expenses and SBC
Adjusted Operating Expenses and SBC is defined as GAAP total operating expenses minus (i) significant legal and tax settlements and reserves and (ii) other significant expenses (such as impairments, restructuring charges, and business acquisition- or disposition-related expenses), that we believe are not indicative of our ongoing expenses. The amount and timing of the excluded items are unpredictable, are not driven by core results of operations, and render comparisons with prior periods less meaningful. Unlike Adjusted Operating Expenses, Adjusted Operating Expenses and SBC does not adjust for SBC. We believe Adjusted Operating Expense and SBC provides useful information to investors and others in understanding and evaluating our results of operations, as well as providing a useful measure for period-to-period comparisons of our cost structure. Adjusted Operating Expenses and SBC is used by our management internally to make operating decisions, including those related to operating expenses, evaluate performance, and perform strategic planning and annual budgeting.
Adjusted Operating Expenses and SBC excluding the 2021 Founders Award Cancellation
Adjusted Operating Expenses and SBC excluding the 2021 Founders Award Cancellation is defined as GAAP total operating expenses minus (i) significant legal and tax settlements and reserves, (ii) other significant expenses (such as impairments, restructuring charges, and business acquisition- or disposition-related expenses), and (iii) the 2021 Founders Award Cancellation, that we believe are not indicative of our ongoing expenses. The amount and timing of the excluded items are unpredictable, are not driven by core results of operations, and render comparisons with prior periods less meaningful. We believe Adjusted Operating Expense and SBC excluding the 2021 Founders Award Cancellation provides useful information to investors and others in understanding and evaluating our results of operations, as well as providing a useful measure for period-to-period comparisons of our cost structure. Adjusted Operating Expenses and SBC excluding the 2021 Founders Award Cancellation is used by our management internally to make operating decisions, including those related to operating expenses, evaluate performance, and perform strategic planning and annual budgeting.
SBC excluding the 2021 Founders Award Cancellation
We define SBC excluding the 2021 Founders Award Cancellation as GAAP SBC minus the impact of the 2021 Founders Award Cancellation, which we do not believe is indicative of our ongoing expenses. The amount and timing of the 2021 Founders Award Cancellation are not driven by core results of operations and renders comparisons with prior periods less meaningful. We believe SBC excluding the 2021 Founders Award Cancellation provides useful information to investors and others in understanding and evaluating our results of operations, as well as providing a useful measure for period-to-period comparisons of our cost structure. SBC excluding the Founders Award Cancellation is used by our management internally to make operating decisions, including those related to operating expenses, evaluate performance, and perform strategic planning and annual budgeting.
Key Performance Metrics
In addition to the measures presented in our unaudited condensed consolidated financial statements, we use the following key performance metrics to help us evaluate our business, identify trends affecting our business, formulate business plans, and make strategic decisions.
Funded Customers
We define a Funded Customer as a unique person who has at least one account with a Robinhood entity and, within the past 45 calendar days (a) had an account balance that was greater than zero (excluding amounts that are deposited into a Funded Customer account by the Company with no action taken by the unique person) or (b) completed a transaction using any such account. Individuals who share a funded joint investing account (which launched in
Assets Under Custody (“AUC”)
We define AUC as the sum of the fair value of all equities, options, cryptocurrency, futures (including options on futures, swaps, and event contracts), and cash held by users in their accounts, net of receivables from users, as of a stated date or period end on a trade date basis. Net Deposits and net market gains (losses) drive the change in AUC in any given period.
Net Deposits
We define Net Deposits as all cash deposits and asset transfers from customers, as well as dividends, interest, and cash or assets earned in connection with Company promotions (such as account transfer and retirement match incentives and free stock bonuses) received by customers, net of reversals, customer cash withdrawals, margin interest, Gold subscription fees, and assets transferred off of our platforms for a stated period. Prior to the second quarter of 2024, Net Deposits did not include inflows from cash or assets earned in connection with Company promotions and prior to
Average Revenue Per User (“ARPU”)
We define ARPU as total revenue for a given period divided by the average number of Funded Customers on the last day of that period and the last day of the immediately preceding period. Figures in this press release represent ARPU annualized for each three-month period presented.
Gold Subscribers
We define a Gold Subscriber as a unique person who has at least one account with a Robinhood entity and who, as of the end of the relevant period (a) is subscribed to Robinhood Gold and (b) has made at least one Robinhood Gold subscription fee payment.
Additional Operating Metrics
Retirement AUC
We define Retirement AUC as the total AUC in traditional IRAs and
Cash Sweep
We define Cash Sweep as the period-end total amount of participating users’ uninvested brokerage cash that has been automatically “swept” or moved from their brokerage accounts into deposits for their benefit at a network of program banks. This is an off-balance-sheet amount. Robinhood earns a net interest spread on Cash Sweep balances based on the interest rate offered by the banks less the interest rate given to users as stated in our program terms.
Margin Book
We define Margin Book as our period-end aggregate outstanding margin loan balances receivable (i.e., the period-end total amount we are owed by customers on loans made for the purchase of securities, supported by a pledge of assets in their margin-enabled brokerage accounts).
Notional Trading Volume
We define Notional Trading Volume or Notional Volume for any specified asset class as the aggregate dollar value (purchase price or sale price as applicable) of trades executed in that asset class over a specified period of time.
Options Contracts Traded
We define Options Contracts Traded as the total number of options contracts bought or sold over a specified period of time. Each contract generally entitles the holder to trade 100 shares of the underlying stock.
Glossary Terms
2021 Founders Award Cancellation
We define the 2021 Founders Award Cancellation as the cancellation in
Investment Accounts
We define an Investment Account as a funded individual brokerage account, a funded joint investing account, or a funded individual retirement account ("IRA"). As of
Gold Adoption Rate
We define the Gold adoption rate as end of period Gold Subscribers divided by end of period Funded Customers.
Growth Rate and Annualized Growth Rate with respect to Net Deposits
Growth rate is calculated as aggregate Net Deposits over a specified 12 month period, divided by AUC for the fiscal quarter that immediately precedes such 12 month period. Annualized growth rate is calculated as Net Deposits for a specified quarter multiplied by 4 and divided by AUC for the immediately preceding quarter.

Source: Robinhood Markets, Inc.